Boulder Home Concierge
This is an exciting and competitive opportunity to join a Boulder-based company redefining modern home management. Willow is a high-end home concierge service that simplifies homeownership by proactively managing maintenance, repairs, and projects through a single, trusted point of contact.
Who you are
You’re a high performer who brings grit, follow-through, and a calm, confident presence to everything you do. You thrive on making the impossible possible. You’re naturally organized, detail-oriented, and proud of your work.
You love a well-crafted email, keep a clean inbox, and never show up without your notebook. You enjoy being part of a collaborative team but prefer a role that gets you out from behind a desk.
You’re warm, thoughtful, and articulate. You hold yourself to exceptionally high standards — and meet them. People remember you for all the right reasons.
Who we are
We care deeply about our clients and what we’re building. We stay two steps ahead, take ownership, and take pride in delivering an exceptional experience. We value authenticity, integrity, and thoughtful communication.
We’re a small, driven, supportive team that looks out for one another and isn’t afraid to lean into challenges. We work with intention, protect our culture, and believe great service starts with great people.
Responsibilities & duties
Concierge / client service — your portfolio, run end-to-end:
- Manage your own portfolio of Boulder high-end homes and build trusted relationships with homeowners
- Oversee small projects, repairs, and ad-hoc requests with clear communication and follow-through
- Meet vendors onsite, provide access, ensure quality, and deliver concise reports and updates
- Coordinate and schedule vendors for small to mid-scale projects, maintaining timelines and standards
- Conduct routine home check-ins and support onsite meetings and walkthroughs
- Use our tools to manage calendars, track progress in the CRM, and spot opportunities to enhance the client experience
- Help create and execute personalized home care plans
- Support teammates’ client homes in Boulder and Denver as needed
- Drive your own vehicle to client homes (we have three company cars to use, too)
- Bring creativity and continuous improvement to the role
- Work with the Founder on networking, brand, and ad-hoc projects
What we offer
- Competitive base salary
- Annual profit share
- Health care subsidy
- Unlimited paid time off
- Monday to Friday, 8:30 to 5 — no 24/7 on-call
- Our Boulder office, plus three company cars to share
We’re a high-performing team and this is a competitive role — we’re looking for the best.
Interested?
We’re opening this role soon and aren’t formally accepting applications yet. Introduce yourself and you’ll be first in line — we read every note personally.