Careers at Willow

The most thoughtful work you’ll do.

We’re a home’s chief of staff for a small, deliberately chosen group of Boulder and Denver families. We grow slowly, hire rarely, and care for our team the same way we care for our members.

See the role
The Willow team together in a Boulder meadowThe Willow team · Boulder, CO
What draws people in

No two days here look the same.

01Real problems to solve.

One hour it’s a tricky puzzle, the next it’s a plan coming together — the work is varied and genuinely interesting.

02Not stuck at a desk.

You’re out in real homes and walking properties in the foothills, not parked behind a computer all day.

03Autonomy and a team.

The room to do your best work — and an amazing community of people doing it alongside you.

01What the work means

Time, handled.

A Willow member doesn’t think about their home unless they want to. The morning they’d have spent chasing a contractor, they spend with their kids instead. That’s what we actually sell: time, and the quiet of knowing someone has it handled.

You’re the person who makes that true. Members trust you with the keys, the vendors, the budget, and the small decisions they’d otherwise carry themselves. It’s a real relationship, not a ticket queue — and it’s why members stay with us year after year.

The honest part

It’s not glamorous every hour. Homes don’t break on schedule, plans change, and some days are logistics from start to finish. The work is varied, owned end-to-end, and genuinely yours to run — which is exactly why it suits people who’d rather have responsibility than a script. If that sounds draining, this isn’t your role. If it sounds like the good kind of busy, read on.

02You’ll thrive here if…

The Willow Way.

You’re a high performer who brings grit, follow-through, and a calm, confident presence to everything you do — someone who thrives on making the impossible possible, holds themselves to exceptionally high standards, and meets them.

01

You anticipate.

You catch the small problem before it becomes the expensive one — and you do the thing before someone knows to ask.

02

You close the loop.

You love a well-crafted email, keep a clean inbox, and never show up without your notebook. If a member or vendor has to follow up with you, that sits wrong.

03

You treat everyone the same.

A plumber and a homeowner get the same respect from you. Vendors are partners, not subcontractors.

04

You move at the speed of trust.

You’re deliberate, not rushed. You’d rather do it right than do it fast.

05

You’re remembered for the right reasons.

Warm, thoughtful, articulate — and proud of your work. You say the honest thing over the easy one, about cost, about fit, about mistakes.

03How we treat our team

We care for our team the way we care for our members.

We extend the same care inward that we give our members: a team small enough to know you, leadership that has your back, and a culture built on authenticity and ownership instead of hustle. We don’t burn people out to grow faster — that’s not how we treat anyone.

  • Competitive base salary
  • Annual profit share
  • Health care subsidy
  • Unlimited paid time off
ScheduleMonday to Friday, 8:30 to 5. No 24/7 on-call.
WorkspaceOur Boulder office, plus three company cars to share.

We’re a small, driven team that looks out for one another and protects its culture — because great service starts with great people.

04Opening soon

A role is opening soon.

We’re getting close to hiring a Boulder Home Concierge. We’re not formally accepting applications yet — but introduce yourself now and you’ll be first in line when it opens.

Boulder Home Concierge
Opening soon
Full-time · Boulder · In-office

Own a portfolio of high-end Boulder homes — the relationships, the projects, the vendors, and the day-to-day, handled with calm follow-through.

Read the full role
Don’t see your role?

We grow deliberately, so this may be the only seat for a while — but we’re always glad to meet exceptional people. Introduce yourself and tell us how you’d give someone their time back.

05How we hire

We hire the way we work: warm, honest, unhurried.

01
Apply in one place.

A short form — a few written answers and a little about you. No cover letter; we’d rather hear how you think.

02
A 20-minute call.

A relaxed video chat to get to know each other and see if it’s worth going further.

03
A two-part writing prompt.

A small, real exercise — how you’d handle a couple of true-to-life situations, in your own words.

04
A team interview.

Meet the people you’d actually work with, and see how we operate day to day.

05
Deliberation — then a clear answer.

We decide together, and you’ll hear from us either way: a clear yes, or a warm no.

The team

A small Boulder team you’ll know by name.

A small team who genuinely care about one another. You’ll know everyone — and on the hard days, you’ll have each other’s backs.

Nick Karas, Willow Home founder
Nick Karas
Founder
Michael Kettler, Willow Home
Michael Kettler
Home Concierge
Elizabeth Poisson, Willow Home
Elizabeth Poisson
Home Concierge
Erin Carlstead, Willow Home concierge
Erin Carlstead
Home Concierge
Allyn Rosenbloum, Willow Home
Allyn Rosenbloum
Home Concierge
Carly Henderson, Willow Home
Carly Henderson
Home Concierge
Morgan Trego, Willow Home
Morgan Trego
Home Concierge
Come build with us

Care is a craft. Come practice it with us.

See the role
Warmly, — the Willow team