Boulder & Denver · The Willow Team

The people who run your home.

A small, dedicated team caring for a limited number of fine homes across Boulder and Denver — so the home you love is always handled, by people you actually know.

The Willow Home team outside a modern Boulder homeThe Willow team
01Why Willow exists

Built by people who care about homes the way you do.

Willow started with Nick Karas, who grew up around the trades in New England and never stopped thinking about how homes are built and cared for. An architecture degree, years of general contracting, and a few startups later, one thing kept bothering him: even people who could afford the best care for their home were stuck managing it themselves — chasing vendors, tracking seasons, hoping nothing slipped.

So in 2018 he built the service he wished existed: one trusted team that quietly runs the whole thing, holds the home to the owner's standard, and treats the trades as partners, not transactions.

"A fine home deserves to be cared for by people who know it — and who you know by name."

Nick Karas, Willow Home founder
Nick Karas
Founder · Willow Home
94%Annual member renewal
Since 2018Caring for Boulder & Denver homes
Licensed & insuredand background-checked
02Meet the team

A team you'll actually know by name.

Because each concierge looks after only a handful of homes, you're never handed off to a call center — you work with the same people, year after year.

Nick Karas, Willow Home founder
Nick Karas
Founder

A New England native with carpentry roots — his passion for the trades, building, and design was innate. His journey led him to an architecture degree, followed by ventures into general contracting, start-ups, and academia. Nick blends hands-on craftsmanship with innovative management and is dedicated to making homeownership easier and raising the tide for all vendor experiences.

Michael Kettler, Willow Home
Michael Kettler
Home Concierge

With over a decade of customer service experience, Michael puts his heart and soul into his work. When he's not forging strong relationships with our clients and vendors, you can probably find him lacing up his running shoes — a former competitive runner and gifted endurance athlete, he knows the importance of going the extra mile, literally and figuratively. With a relentless drive and a passion for excellence, he takes immense pride in the trust placed in him.

Elizabeth Poisson, Willow Home
Elizabeth Poisson
Home Concierge

A detail-oriented individual with a passion for learning new skills and cultivating meaningful connections, Elizabeth thrives when wearing various hats and exudes a positive and proactive approach in all she does, personally and professionally. In her free time, she geeks out on climbing and crafting, and finds great joy in exploring new places and meeting diverse people — approaching life with a deep well of patience and an insatiable curiosity.

Erin Carlstead, Willow Home concierge
Erin Carlstead
Home Concierge

With over 15 years of dedicated experience in high-end customer care — a handful of those directly managing luxury homes — Erin's approach to life is rooted in nurturing and supporting others, influenced by her role as a mom of two. Humor is an important part of who she is, and she prides herself on making people belly laugh. In her leisure time, you can find her outdoors, indulging in her love for live music or exploring new local restaurants.

Allyn Rosenbloum, Willow Home
Allyn Rosenbloum
Home Concierge

A seasoned home stylist and professional organizer with a background in counseling psychology, Allyn brings a person-centered approach and attentive listening that ensure every detail is thoughtfully addressed. Having partnered with clients across the country, she brings a wealth of experience and creativity to each project. In her downtime, Allyn enjoys planning the next big adventure with her family.

Carly Henderson, Willow Home
Carly Henderson
Home Concierge

A Colorado native known for her natural curiosity and passion for connecting with clients, Carly's background in live television and digital video production taught her how to juggle fast-moving projects while learning something new every day. When she's not working, you can find her stand-up paddleboarding, catching a live concert from one of her favorite artists, or enthusiastically asking if she can pet your dog.

Morgan Trego, Willow Home
Morgan Trego
Home Concierge

Morgan brings a hospitality-driven approach to home concierge work. With a background rooted in luxury client experience, she takes pride in not only helping homeowners maintain intentionally curated homes, but in ensuring each space functions effortlessly — reflecting their aesthetic and lifestyle. Known for her reliability and detailed organization, Morgan delivers personalized experiences that allow clients to fall in love with their homes. She enjoys the culinary arts, getting creative in her own home, and planning the next dinner party — believing the best moments happen around the dining table.

03In the press

A name your neighbors already know.

"I haven't thought about my furnace, my gutters, or which contractor to call in two years. The Willow team just quietly keeps everything running — and I trust every one of them."
Margaret · Cherry Creek
Let's talk

Let's get to know your home.

A short conversation tells us if Willow is the right fit.

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