Founded in Boulder, we’re proud of our work and the community that we support through Willow.
Since founding in 2018, we’ve worked to build deep relationships with homeowners and local vendors in the front range, creating innovative solutions for the highest levels of home service.
About the team at Willow
Founded in Boulder, we’re proud of our work and the community that we support through Willow.
Since founding in 2018, we’ve worked to build deep relationships with homeowners and local vendors in the front range, creating innovative solutions for the highest levels of home service.
The Willow team
Michael Kettler
Home Concierge
Meet Michael, with over a decade of customer service experience; he puts his heart and soul into his work. When he's not forging strong relationships with our clients and vendors, you can probably find him lacing up his running shoes. As a former competitive runner and a gifted endurance athlete, Michael knows the importance of going the extra mile (literally and figuratively). With a relentless drive and a passion for excellence, he takes immense pride in the trust placed in him.
Nick Karas
Founder
Meet Nick, a New England native with carpentry roots — his passion for the trades, building, and design was innate. His journey led him to an architecture degree, followed by ventures into general contracting, start-ups, and academia. Nick blends hands-on craftsmanship with innovative management and is dedicated to making homeownership easier and raising the tide for all vendor experiences.
Anna Thexton
Home Concierge
Meet Anna, with a natural flair for kindness and attentive listening, Anna consistently elevates our client experience, making her an invaluable asset to the team. She is a seasoned expert in home management with a rich history working around the trades. Beyond her professional prowess, she's celebrated as our resident 'plant whisperer.'
Elizabeth Poisson
Home Concierge
Elizabeth is a detail-oriented individual with a passion for learning new skills and cultivating meaningful connections. She thrives when wearing various hats and exudes a positive and proactive approach in all she does, personally and professionally. In her free time, she geeks out on climbing and crafting and finds great joy in exploring new places and meeting diverse people. She approaches life with a deep well of patience and an insatiable curiosity.
Erin Carlstead
Home Concierge
Meet Erin, with over 15 years of dedicated experience in high-end customer care, a handful of those directly managing luxury homes. Her approach to life is rooted in nurturing and supporting others, influenced by her role as a mom of two young kids. Beyond her career, she finds that humor is also another important part of who she is, and she prides herself on making people belly laugh. In her leisure time, you can find her outdoors, indulging in her love for live music or exploring new local restaurants.
Willow Home is top notch and there is no job too big or too small this team cannot perform. Managing a second home from a different state is challenging, but with Nick and his crew, it’s a breeze. Fantastic customer service, work is done promptly by trustworthy professionals.
Catherine, Boulder Homeowner
We know how precious your time is. Get in touch to see how our innovative home concierge model can help you reclaim your time.
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