As homeowners struggle to find the best way to take care of their homes amid the balancing act of everyday life, home concierge companies are popping up all across the US to help fill in the gaps. But as the term home concierge is relatively new to the home industry lexicon, homeowners and new house buyers coming across this new option might find themselves scratching their heads as to what it even means.

So what is home concierge exactly?As one of the leading providers of home concierge services in Colorado, we’re unpacking this perplexing phrase to help homeowners better understand their options and decide whether home concierge is right for them.

What is Home Concierge?

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Home Concierge is a service that homeowners can purchase to help manage all aspects of their home. These plans tend to center around home maintenance needs, such as scheduling seasonal home maintenance, but they also incorporate concierge–level services like checking on your home while you’re away on vacation.

How does hiring a Home Concierge differ from hiring a handyman or other general contractor?

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Contractors and handyman services are typically booked by the project and don’t involve long-term commitments for either the homeowner or the contractor. They also tend to be reactive versus proactive, meaning they tend to respond to a homeowner’s request to fix something when it’s broken or worn down. Home Concierge services are more proactive as they’re all about preventative maintenance, completing work that will often help avoid costly repairs in the first place

Can a Home Concierge Service help me with repairs?

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We can’t speak for every home concierge service out there today, but when it comes to our service, absolutely! When we first engage with you as a client, we complete a full-scale assessment of your home and surrounding property. We take inventory of everything that might need attention in the short and long term, creating a home maintenance plan using our custom home care profile unique to each client. If more pressing repairs are needed, we help coordinate the scheduling of these services through our premiere industry partners.

What else does a Home Concierge do?

While services vary by company, they tend to include varying levels of personal concierge services that center around home-related needs. Art installation, furniture unloading, package handling, plant care, and managing out-of-town tasks are all examples that fall under the umbrella of typical concierge services offered by home concierge companies.

What WON’T a Home Concierge do?

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When interviewing home concierge providers, it’s good to have a solid (and realistic) understanding of what falls within the scope of a home concierge service. While this is indeed a premium service often catered to luxury homeowners, there’s a bit of a line where home concierge ends and personal concierge begins. Will your home concierge bring your packages inside while you’re away on vacation? Happily. Will your home concierge take your mother-in-law to the airport? Chances are that’ll be a polite, yet firm, no.

What are the downsides of a home concierge service?

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Most home concierge services involve a monthly financial commitment. While this monthly commitment often pays for itself by catching and addressing repairs early through preventative maintenance, a home concierge service would not be a good fit for someone looking to do the bare minimum in home maintenance. It’s really for the homeowner looking to protect their asset through efficient reinvestment maintenance techniques.

What questions should I ask my home concierge?

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For starters, it’s a good idea to know what’s included in your monthly home concierge service. What labor is included, if any? Is it a fixed rate per month, or does it vary based on services performed? What routine maintenance is bundled in as part of the monthly subscription? Does it include seasonal home care tasks such as leaf raking or snow removal? Is this a one-size-fits-all plan, or can it be customized based on my unique home care needs? It’s good to create your list of questions before your first consultation, and it can be helpful to anticipate what services you might need throughout the year.

New to homeownership and not sure what you need? Your home concierge should be able to recommend a full scope of services and a range of options after visiting your property.

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Willow is a home management company based in Boulder, Colorado.

Our Custom Home Care Approach is an ongoing relationship between you, your home, and us. Billed monthly, with limited spots available.

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As homeowners struggle to find the best way to take care of their homes amid the balancing act of everyday life, home concierge companies are popping up all across the US to help fill in the gaps. But as the term home concierge is relatively new to the home industry lexicon, homeowners and new house buyers coming across this new option might find themselves scratching their heads as to what it even means.

So what is home concierge exactly?As one of the leading providers of home concierge services in Colorado, we’re unpacking this perplexing phrase to help homeowners better understand their options and decide whether home concierge is right for them.

What is Home Concierge?

—

Home Concierge is a service that homeowners can purchase to help manage all aspects of their home. These plans tend to center around home maintenance needs, such as scheduling seasonal home maintenance, but they also incorporate concierge–level services like checking on your home while you’re away on vacation.

How does hiring a Home Concierge differ from hiring a handyman or other general contractor?

—

Contractors and handyman services are typically booked by the project and don’t involve long-term commitments for either the homeowner or the contractor. They also tend to be reactive versus proactive, meaning they tend to respond to a homeowner’s request to fix something when it’s broken or worn down. Home Concierge services are more proactive as they’re all about preventative maintenance, completing work that will often help avoid costly repairs in the first place

Can a Home Concierge Service help me with repairs?

—

We can’t speak for every home concierge service out there today, but when it comes to our service, absolutely! When we first engage with you as a client, we complete a full-scale assessment of your home and surrounding property. We take inventory of everything that might need attention in the short and long term, creating a home maintenance plan using our custom home care profile unique to each client. If more pressing repairs are needed, we help coordinate the scheduling of these services through our premiere industry partners.

What else does a Home Concierge do?

While services vary by company, they tend to include varying levels of personal concierge services that center around home-related needs. Art installation, furniture unloading, package handling, plant care, and managing out-of-town tasks are all examples that fall under the umbrella of typical concierge services offered by home concierge companies.

What WON’T a Home Concierge do?

—

When interviewing home concierge providers, it’s good to have a solid (and realistic) understanding of what falls within the scope of a home concierge service. While this is indeed a premium service often catered to luxury homeowners, there’s a bit of a line where home concierge ends and personal concierge begins. Will your home concierge bring your packages inside while you’re away on vacation? Happily. Will your home concierge take your mother-in-law to the airport? Chances are that’ll be a polite, yet firm, no.

What are the downsides of a home concierge service?

—

Most home concierge services involve a monthly financial commitment. While this monthly commitment often pays for itself by catching and addressing repairs early through preventative maintenance, a home concierge service would not be a good fit for someone looking to do the bare minimum in home maintenance. It’s really for the homeowner looking to protect their asset through efficient reinvestment maintenance techniques.

What questions should I ask my home concierge?

—

For starters, it’s a good idea to know what’s included in your monthly home concierge service. What labor is included, if any? Is it a fixed rate per month, or does it vary based on services performed? What routine maintenance is bundled in as part of the monthly subscription? Does it include seasonal home care tasks such as leaf raking or snow removal? Is this a one-size-fits-all plan, or can it be customized based on my unique home care needs? It’s good to create your list of questions before your first consultation, and it can be helpful to anticipate what services you might need throughout the year.

New to homeownership and not sure what you need? Your home concierge should be able to recommend a full scope of services and a range of options after visiting your property.

---

Willow is a home management company based in Boulder, Colorado.

Our Custom Home Care Approach is an ongoing relationship between you, your home, and us. Billed monthly, with limited spots available.

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