Home Concierge Services—What’s on the Menu for Homeowners?

Home Concierge Services—What’s on the Menu for Homeowners?

Unlike traditional property management companies, home concierge services offer a high level of customization and flexibility. They’re also a bit more luxurious. Members are connected to a direct point of contact, their personal home concierge, who crafts a home maintenance strategy focusing first on protecting the home as an investment. It’s all about preventing problems versus reacting to them which can result in dramatic savings - both in time and money - for the homeowner over time.

When it comes to what’s offered by emerging home concierge companies, many homeowners aren’t too clear on their options and what exactly falls under the scope of home concierge services.

 
 

Home Watch Services

Traveling is often a major source of stress for homeowners. It can be scary leaving a home unattended for even just a few days. Are your home and belongings safe? What happens if a pipe breaks? Will your plants survive? Worries like these can quickly mount, distracting you from what’s meant to be a fun and restful getaway. As part of your home concierge service, you can request your home concierge provider to handle and coordinate a number of tasks while you’re away from home.

From opening and closing your residence before and after you arrive, your home concierge can coordinate housekeeping and landscaping services, water your plants, take in your packages, and conduct routine checks on your property to ensure nothing is missing or damaged. A home concierge can also accept your grocery delivery so your fridge is full before you return.

Property Maintenance

As a full-service home concierge company, we take care of everything when it comes to property maintenance and management. Groundskeeping, seasonal home maintenance, and preventative maintenance are all within the scope of services we provide. We conduct a thorough inspection for all home concierge members upon sign-up, assessing their property from top to bottom and creating a preventative home maintenance strategy for the entire year.

This plan is entirely customized to your unique home and stored within our custom home care dashboard so your home concierge can coordinate critical maintenance, especially in advance of the upcoming season. This plan ensures that the major systems in your home—such as your HVAC, furnace, and wood-burning stove - are all clean, checked, and functioning long before you need to use them.

Home Renovations and Repairs

While home maintenance is a necessary part of keeping your home and its systems operating like a well-oiled machine, it sometimes isn’t as fun (or as noticeable) as changing up your home’s appearance and improving on its aesthetics. 

Are you dreaming of a swanky new gas range to replace those outdated electric coils… or how about a whole new kitchen? We can help your project started and the ideas flowing. Using our exclusive relationships with premiere contractors and service providers, we can kickstart anything you want to achieve in your home. 

Do you just need a few simple repairs or upgrades but are struggling to find and secure a service provider? Don’t waste any more time reaching out to overbooked contractors who won’t call you back. We can help.

Appliance and Systems Inventory

Today we use apps on our devices to help us manage everything from diet and exercise routines to ordering food and groceries. These tech conveniences now extend to the home management industry, with several apps out there allowing homeowners to track several aspects of home maintenance, including storing information on things like appliance model numbers and warranty information.

While apps are sometimes a fun and affordable way to kickstart a solid home maintenance practice, they don’t really get anything accomplished for you. At best, they remind you of when to get things done, but they can’t take the next step of actually making things happen. In other words, they can remind you to replace the AC filter, but they aren’t going to pick it up and install it for you.

Apps also are designed for the most routine aspects of home maintenance and are in no way an effective substitute for a knowledgeable trades expert who is actually putting eyes on your property and your individual needs and concerns.

Personal Concierge Services

As fellow homeowners and investors, we understand the value of your time, and we want to give more of it back to you. This is why we’ve combined home maintenance with personal concierge services, so you can turn over the daunting tasks of homeownership and get back to living. 

What types of concierge services are included in a home concierge membership plan? Here’s the short list of services we provide or coordinate for our luxury homeowners:

  • Art Installation 

  • Appliance Checks

  • Deck Installation, Maintenance & Repair

  • Emergency Home Services

  • Errand Services

  • Exterior Maintenance

  • Fireplace and Wood Stove Maintenance 

  • Furniture Set Up

  • Gutter Cleaning, Maintenance & Repair

  • Home Watch Services

  • HVAC Cleaning, Maintenance & Repair

  • Interior Maintenance

  • Lawn, Landscaping & Horticulture Care

  • Leaf Removal

  • Mail and Package Delivery

  • Pool or Hot Tub Cleaning & Servicing

  • Preventative Maintenance Planning & Scheduling

  • Pressure Washing

  • Professional Cleaning Services

  • Repairs and Renovations

  • Seasonal Home Maintenance

  • Security Checks 

  • Snow Removal

  • Vacation Home Watch

  • Water Turn On/Shut Off and Leak Mitigation

If you have a question about a special request or service you’d like to include in your home concierge membership, we encourage you to contact us today.

 
 

Home Concierge services are a unique blend of personal concierge and home maintenance services intended to help homeowners both protect their investment and free up their time.
 

Willow is a home management company based in Boulder, Colorado.

Our Custom Home Care Approach is an ongoing relationship between you, your home, and us. Billed monthly, with limited spots available.


Willow is a luxury home concierge service based in Boulder, Colorado. We care about your home and giving you back your time to do the things you care about most.

How it Works